100% Money Back Guarantee & No Cost To Exchange (US Only)
When requesting a refund or looking to exchange an item(s), we will send you a return label so that you can mail back the product to us. This return label will NOT cost you anything. We gladly take on the financial risk to keep you satisfied.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
If you want a full refund, please contact us here
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us here.
Exchanges (if applicable)
If you need to make an exchange, please contact us here
If you live outside of the United States we can’t offer exchanges, but we will give you a full refund if needed. This is due to the expensive international shipping rates. Thanks for understanding.