Frequently Asked Questions
Yes. Please read our refund and exchange policy here
All customers receive an automated shipping confirmation e-mail when their order ships, which includes the USPS tracking number and link.
Make sure to have your order number and email handy in order to track your order.
If for any reason you have a problem tracking down your package and can’t get the answers you need, our customer support will gladly help you. Contact us here.
On average, most of our customers receive their packages within 3 – 5 business days after day of purchase. Please keep in mind that Saturdays and Sundays do not count as business days.
If your order has not arrived within this time frame, please contact us here and we will do our best to track your order for you.
We ship all orders via USPS. We do not use any other shipping carrier.
We do not accept payments by check. We do accept PayPal and major credit/debit cards such as Visa, Mastercard and American Express.
We currently accept orders outside of the United States. However, please keep in mind that shipping rates for international orders cost a lot more. Also, shipping time may take as long as 14 days depending on where you are located internationally. Lastly, if you live outside of the United States we can’t offer exchanges, but we will give you a full refund if needed. This is due to the expensive international shipping rates. Thanks for understanding.